Only received one pack of hair and I ordered 2 packs. Customer service was terrible, they would not send me the missing pack even tho I attached photos and did everything they asked! The offered a 15 percent off if I wanted to order and pay for another pack instead.
We offer standard free shipping everyday on worldwide orders. Normally, it takes 3 business days around for U.S. domestic orders. For International shipping, it may take longer.
A tracking number will be sent to your email within 24-48 hours after you place your order. If you don't get a tracking number, please kindly contact us at firstname.lastname@example.org.
A physical address is better for courier to dispatch. They may put the package at front door or mailbox. Please track your packages and get it as soon as it gets there in case it's stolen or damaged. If you find your package is open or damaged when you get them, please check if everything is in good condition. If not, please contact the courier or us immediately.
International customers in addition to USA need to cover the duties or any kind of taxes by themselves as it's an unforeseen fee.