FAQ

The lifespan of clip in hair extension can be up to 12 months. We recommend you take it off every night before sleeping for your comfort and protecting hair. Proper care is strongly recommended.

Only 5 minutes around are needed to apply clip in hair extensions. And 60 seconds to take out. SixStar clip in hair extensions are super easy to install.

A few strands of shedding is normal just like our own hair. If there is massive shedding, please contact our customer service person.

3-4 business days are needed to United States and Canada. 4-5 business days to Europe countries. For other slow-to-ship countries, please consult our customer service person.

You'll get an email with tracking number of your order. We mostly ship via DHL, so you could track it on DHL website: http://www.dhl.com/en.html

Double drawn hair extensions are the hair that's full from top to bottom. The short hair which was in the natural hair has been taken out so that it looks full and thick and naturally blending with our own hair.

A: SixStar hair extensions accept darker colors since they are made of 100% remy hair. We suggest that you take out a piece to test before you dye the full set to ensure that result is what you want. In addition, a professional colorist's help would be better.

Make sure the hair is not used, washed, conditioned, styled. Please do nothing to the hair and contact our customer service person and ship the hair together with all gifts.

Yes, SixStar hair extensions are free to curl or straighten.

We ship hair from Juancheng of China by DHL.

The lifespan of tape in hair extension is approximately 4-6 months. We recommend you to remove and reapply your hair extensions every 6-10 weeks. Proper care is strongly recommended.

We'd say 1-2 sets to add thickness. 2-3 sets to add length and thickness. 3-4 sets for a very super full look.

It's up to how many sets you use and if you are good at it. We suggest you apply it in a salon. 30-60 minutes are needed.